Wednesday, April 15, 2009

The Personality Project: Women of Personality

There are generally three kinds of ideas. The most popular two are the ones that you act on right away and those that you never do anything about. Those are the majority. Most of us love the third kind. Those are the ideas that are too big or complex or important to do quickly, but that you simply cannot let die because of how you feel about them. Today I finally launched that kind of idea. Since Personality Not Included came out about a year ago - I have been getting emails from people sharing their experience with the book and how they felt about it's main premise that businesses (like people) need to have a strong and authentic personality.

Soon after the book launched, I noticed that many of these emails were coming from women working in professional roles and those that had started their own businesses. These female entrepreneurs were responding to the message of personality in a way that I didn't expect. So since that moment I started thinking about bringing those voices together. Of course, part of the reason would be to promote my book ... but like most authors the important thing for me was for my idea to find a home and actually help people change their careers or make their business more successful.

So today, you can download a free ebook called "The Personality Project: Women of Personality." It is an extension of a site that I launched some time ago with a similar mission - to get visionary people in many industries to talk about why personality matters. This ebook features 20 business women that I respect and admire who each agreed to share their story as part of the ebook. These include founders and CEOs, best selling authors, popular bloggers and online personalities and even the first woman to ever row solo across the Atlantic Ocean (and she's now making her way across the Pacific).

See the ebook embedded below and click on it to download a free PDF copy:


Once you get a chance to read it, please visit each of the contributors sites and blogs, buy their books and support their efforts. The best thing you can do is to validate their ideas and use their examples to improve your own business and your career. And then let them know they made a difference.

PS - If you mention this ebook on your blog or twitter or facebook or anywhere else online, use the tag #wop (on Twitter) or "WOP" (anywhere else) as this is the one that all the contributors will be watching and responding to.

Friday, November 21, 2008

The Making Of Personality Not Included

I recently release two things that I have never before put online and wanted to share them with all of you who read my blog on this Friday post.  The first is a presentation on Slideshare that takes you inside the story of how I sold and wrote my book in a visual presentation inspired by some of the work by folks like Garr Reynolds and Nancy Duarte.  The second is an exclusive link to download the entire Chapter 6 from Personality Not Included, which also has never before been available online.  Hopefully Chapter 6 gives you some nice train reading for your commute home this Friday evening in case you haven't already picked up a copy of PNI, and I'm looking forward to hearing your thoughts/feedback on the presentation below. 

*Based on a comment I already have, I'm planning to release another version of this presentation solely focused on what the book is about instead of the "making of" and will likely share that on Sunday before getting back to my regular blogging schedule (which is thankfully unrelated to pushing the book) on Monday.

Monday, August 04, 2008

9 Book Metrics To Replace What The Publishing Industry Doesn't Give You

One of the frustrating things about writing a book is that the "metrics" you get back from the publishing industry are less than complete. As an internet marketer, I'm used to getting a certain level of detail with reporting and when you write and publish a book you need to quickly get used to the fact that you will never have those kinds of metrics. Still, over the past few months since my book came out, I've developed my own sense for reading between the lines to pay attention to metrics that really matter. Here are just a few that I've uncovered that I use to better understand how my marketing efforts for the book are doing:

  1. Quality and quantity of speaking invitations - Since the book came out, the fastest return (almost overnight) was the types of speaking invitations I have been getting. Instead of leading panels, I have consistent offers to do keynotes, Instead of me proactively reaching out to groups for speaking invitations, they are now emailing me. I attribute this to two things - the first is the fact that I have a book, and the second is positive word of mouth from my previous speaking gigs. Lots of these invites are coming from people who have heard me speak at another event. So if you have spread the word or recommended me for a speaking gig - thanks!
  2. More people buying on my Amazon page - It's undeniable that Amazon.com gets the lions share of online book buying, and so just about every author I know pays attention to their sales rank on Amazon. One of the less often looked at metrics is the percentage of people who visit a book's page who buy that book. I did a lot of marketing while my book was still on preorder status ... so unlike many other books, I drove significant traffic to my book page from people who were not quite ready to buy. As a result, my percentage was about 32% when the book first came out. Now it is up to 83% and continually rising. That means more people are visiting the book page with the intent to buy, which is a good thing.
  3. Direct email referrals to the book website - Looking at referring sites is a common metric for online marketers, but usually marketers will just look at the top 3 or 4 referrers. Going beyond, there are lots of indecipherable URLs that I get referring people to my site. What are they? Email referrals. I can't follow them back to their source, but I know that most are the result of someone seeing the book site, putting the URL into an email, and sending it to someone else. I love those referrals because it tells me the book is spreading via word of mouth.
  4. Increase in third party endorsements - For the month of August, PNI was selected as the best business book of the month by Soundview Book Summaries. If you have ever seen their ads in the SkyMall magazine on a flight, you know that they only select 2% of all the business books published every year to summarize and when they do they offer a downloadable PDF and short audio summary of the book. These endorsements are really powerful because they help the book to stand above others and be the one that people may choose to read with their increasingly limited time.
  5. Tone and quantity of reader reviews - If you read any media property, it's easy to think that book reviews are a dying component of the media. Many industry trades don't do them anymore and recently the LA Times announced that they were dropping their book reviews section (a move brilliantly debated by 4 former editors of the Book Review in case you're interested). Taking their place are blog reviews, podcasts, and online media properties where people are still sharing plenty of opinions about the books they read and buy. Getting a media mention is nice, but when someone takes the time to review PNI and share their opinions with others, that's a pretty powerful thing.
  6. The recognition factor - PNI has a very recognizable cover ... there aren't too many other marketing books that have something as striking as a chicken with a rainbow mohawk on the cover. This combined with the fact that I attend or speak at many events mean that I'm meeting lots of people and telling them about the book. As I do that, I have the chance to see their reaction to it and increasingly I'm seeing a certain recognition factor from the people I talk to about the book. Some have heard about it, some of read it, and others may have just walked past it. But its memorable and sticks out for people. As recognition moves higher, sales go with it.
  7. Reader emails and correspondence - One of the things I have tried to do in the book and in all the events that I go to is demonstrate to people that I am open and easily reachable. If you want to send me an email with your thoughts or questions about the book, you can do it. Each week I get more and more of these types of communication and as I respond to them, I feel that I can live up to the premise of the book and have a personality myself. The most common
  8. Real time microconversations - Twitter is by far the simplest tool for getting an idea about what people are saying on a real time basis, but it has also allowed me to connect with people who have read the book or who are considering buying it. I usually reach out to them personally if I can, and ask them to let me know what they think of the book when they do make it through it. Again, I'm trying to build a personal connection with the book. If everyone who has ever read PNI feels like they know the author - then I'll feel I'm doing something right.
  9. Volume of group orders - The biggest wisdom I have picked up from other authors to learn about how a book goes from good sales to becoming a bestseller is when people begin to consider ordering it in bulk for their entire team. Just about every business book that has hit the bestseller list has passed this milestone. As a result, it is one of the effects that I pay the most attention to (even though it's last on this list, it's certainly not least). Over the past few weeks, I have seen several more of these group orders getting placed and hoping to launch a few promotions in the Fall to help encourage even more of these. If you are considering one for your team, let me know and I'll be happy to give you a preview of the idea ...
  10. UPDATED: New business requests impact on work for Ogilvy (my day job) - Thanks to a great suggestion from John Moore (see comments), I'm adding this as another metric that I have been using to judge success of the book, but unintentionally left off.  As word of mouth spreads on the book, I know that many of my Ogilvy colleagues are giving it to clients and had a great situation last week of meeting a client in one of our offices who had read and enjoyed the book. As the book continues to reach current customers and other businesspeople, I am expecting and hoping that more will consider the 360 Digital Influence team that I am part of for their next social media or word of mouth related need.  On that note, feel free to email me at rohit [dot] bhargava [at] ogilvypr [dot] com if you have a request like this and would like more information from our team on how we might be able to help.

As always, if you have an other ideas for metrics I should be paying attention to (apart from the obvious - like total sales or unique visitors), please share them!

Tuesday, July 15, 2008

Introducing the Nametag 2.0 ...

Earlier today I wrote about standing out at an event and creating smart event marketing strategy. Tonight I'll be at the Mashmeet San Francisco event as a sponsor for my book and trying to create some buzz at the event. As I saw it, here were my key challenges:

  1. How do I get people to walk up to a table selling books at a cocktail party?
  2. What can I give to people as a free incentive to get them interested in the book (without spending a lot of money)?
  3. How do I get across the premise of the book very quickly and get people interested?
  4. And finally, how can I make the sponsorship that I paid for work harder and do more with it?

My solution was to try and offer something that would be both useful and relate to the premise of the book ... a "Nametag 2.0."  A Nametag 2.0 offers more than just your name - it also gives a snapshot of who you are and why people would want to interact with you, as well as giving them the vital "2.0-style" information of what keyword you would like to have used as a tag online for content about you. If you've been to many of these events, you know that often they don't have nametags and if they do, they are usually useless white stickers where you write your name and little else.  A Nametag 2.0 is a lower tech version of what pioneering nametag companies like nTAG offer (Full disclaimer - my brother works with nTAG).

Here's what the Nametag 2.0 I'll be giving out looks like:

Nametag2_v1

Hopefully party goers will find the nametags useful and choose to fill them out and use them.  Also, as people take lots of photos of one another, hopefully the nametags are big enough to be seen and I'll get some extra exposure on Flickr.  What do you think about this idea?  I'll be sure to post an update on the event tomorrow for those won't be there and let you know how it goes.

Sunday, June 15, 2008

The Frogpond Campaign & Another Bonus PNI Excerpt

Early last week, I launched an interesting new campaign to promote Personality Not Included on the BzzAgent network through an area called the Frogpond.  The Frogpond is a service offered by BzzAent where brands can submit some sort of online experience for BzzAgents to visit and evaluate.  Unlike full BzzAgent campaigns, these campaigns are typically involving a virtual experience (such as a website) instead of a physical product and usually result in a high volume of comments (several thousand is average). 

As a result of my Frogpond campaign for Personality Not Included, I received more than 2500 comments about the book from agents with a variety of backgrounds, from those who work in faceless organizations to stay-at-home-moms who have no connection to business at all. Reading through this volume of comments is a sobering experience because it gives you a lens to what "real people" think about what you write, as opposed to simply listening to the digerati or social media types who can offer an insulated message.  Most of the 2500+ comments I have received so far fall into one of three categories:

  1. Not interesting - for BzzAgents who are just not into business and don't know anyone who runs a business or works in business ... the book didn't have much to offer.
  2. Like the book, but the website was confusing - many people read and enjoyed the excerpt (though many people wished for more content from the book to consume).  Others thought it could be interesting, but were confused or turned off by the website.
  3. Loved it and bought it - this was my favourite category (obviously!) of people who loved what they read on this site or through the excerpts and said they would go ahead and buy the book.

I haven't done a full analysis, but these categories seemed about equal in their spread (33% each).  As I spent some time this weekend thinking about what to do to incorporate this feedback, I decided to focus on two things. The first was to correct some BzzAgents who thought the campaign was run by a big organization (it wasn't ... it's just me).  The second was to offer the second group from the list above more information to hopefully address their concerns and help them figure out if the book may actually be useful for them or someone else they know. To that end, I redesigned the main section of the homepage to use a better description of what the book is all about.

In addition, I'm releasing another book excerpt of material, available at www.personalitynotincluded.com/pnibonusexcerpt.pdf.  This excerpt is the first several pages of Chapter 6. No matter whether you're a BzzAgent or not, check out the bonus excerpt and let me know what you think!

Thursday, June 05, 2008

PNI Goes On A BeachWalk With Rox

I first met Roxanne Darling at a great show for video bloggers called Vloggercon more than two years ago, and since then I've been following the rise in popularity of her video blog, BeachWalks with Rox. The show, shot daily from the beach at her home in Hawaii is the perfect reminder to stressed out east coast workers that they need to take a moment to slow down a bit and Rox is the perfect person to deliver that message in her natural and authentic style.  So check out her review, and subscribe to her show to get some great ideas and thoughts delivered via video blog from a very unexpected place.

Beach Walk 648 - Personality Preferred

Monday, May 19, 2008

Get Your Name On The Back Cover Of PNI!

Since I launched my new book PNI, I have been getting emails, Facebook messages, Twitter updates and live feedback at events about what people liked and didn't like about the book. These comments are a wealth of insight, but no one aside from me is getting the benefit of seeing them. Amazon reviews are the most visible way right now of sharing this type of feedback, but most people will not bother to go to the effort to write a review on Amazon - unless they have the right incentive. That's what this post is about.

If you have read Personality Not Included and have some thoughts about it, I'm asking you to post your review on Amazon.com (or on an international version of Amazon if you happen to be outside the US). To offer an incentive, I also agreed with my publisher that we will be taking one quote from an Amazon review and featuring it on the outside back cover of the next edition printing of Personality Not Included (McGraw-Hill makes the final call). That means anyone who picks up the book in a bookstore or searches it online will see your name and organization name or URL. So before I start, I want to clarify a few things.

First of all, I am NOT in any way asking you to lie or share opinions about PNI that you don't personally feel. If you read the book and hated it, go ahead and post your review to that effect on Amazon or anywhere else. I probably won't use it for the back cover (obviously), but I'm not trying to stop you from doing that. Instead, my goal is to reach the many people who have read the book, but have not posted a review on Amazon because there is no tangible reason or benefit. Hopefully, this idea gives you a reason ... visibility. You don't need to be a blogger or a CMO to participate. My goal is to take a piece of REAL feedback from one of you and feature it on the back cover of the second edition, and encourage some useful book reviews on Amazon.

If you have already posted a review, don't worry - you'll be included in this competition. If you haven't, but had some thoughts after reading the book, please share them on Amazon. And if you think this idea is just a cheap stunt to get more Amazon reviews, post a comment here and let's talk about it. As an author, asking for reviews is a minefield because you don't want to manipulate people, but you do want them to review the book so more people hear about it. Successful or not, I'm considering this an experiment in doing that.

Admission: For the more astute, you probably noted an assumption in this post - which is that PNI will actually get a second edition printed. All expectations from the publisher are that we will do one ... but it does depend on sales of the first edition, so I don't want to mislead anyone to thinking its a done deal. The chances are pretty good, though.

Wednesday, May 07, 2008

10 Questions About "Accidental Branding" With David Vinjamuri

Accidentalbranding Today I'm trying an interesting experiment with another author, David Vinjamuri. We are doing mirror interviews and posting them at the same time - so he asked me 10 questions about PNI and I asked him 10 about his new book called Accidental Branding. Aside from both being in the midst of the same challenge of marketing our books, once I read his book I realized we approach marketing in very similar ways as well.  David is the founder of ThirdWay Brand Trainers and a Professor at NYU and has been kind enough to help sponsor a session on Personality Not Included that I will be speaking at from 7 to 9pm in downtown NY on May 14th. In addition to talking through the ideas in the book and taking questions. I'll also be revealing a few secrets about the book and promotion strategy that I haven't talked about at all before ... so it should be a good event if you happen to be in NY.  Tickets are still available and if you register TODAY, you'll get a FREE COPY OF Personality Not Included!

Anyway, enough with the promotion - without further ado here are my 10 questions with David Vinjamuri, Author of Accidental Branding, and his great answers ...

1. First of all, I love the premise of your book and how complementary our theories are (Chapter 2 PNI is titled "The Accidental Spokesperson")!  How did the idea for writing Accidental Branding come to you?

Thanks!  The idea came from a class on branding I was teaching at NYU in 2005.   I was teaching marketing professionals who did not have MBAs or a marketing background.  They seemed intimidated by the Harvard and Wharton MBAs working next to them as well as the elitism of brand management as a profession.  I asked them to write a paper about someone who had built a large brand from scratch without an MBA or classic marketing training.  My thought is that it would give them a little motivation for their careers.  The results were intriguing and two of the papers – on Roxanne Quimby (the Burt’s Bees founder) and John Peterman (the J. Peterman founder) gave me the idea for this book.

2. I can imagine some readers may take the premise of Accidental Branding to mean that success is not under their control - are they right?

“Accidental Branding” really refers to the fortuitous accident that most entrepreneurs experience when they realize that there is a problem that they experience and that they can solve it.  This can be Gary Erickson choking on a PowerBar and deciding he can make something that tastes better or Julie Clark failing to find a video with classical music and poetry for her baby girl and deciding to create one herself.   The brand positioning is accidental because it’s done instinctively in that moment.   I do not mean to imply that success itself is an accident.  It clearly takes some hard work and I don’t think it is coincidental that all of the entrepreneurs I profiled did some of the same things along the way.   However, it has to be said that any great success requires a certain amount of luck and that is beyond anyone’s control.  But all of the luck in the world will not help you if you are not prepared for it.

3. How did you narrow down and select the entrepreneurs and business people that you chose to include in the book?

I was looking for recognizable brands started by an entrepreneur without an MBA or classic marketing experience who had run the brand personally for 10 years or longer and who were solving their own problem when they created the brand.  Beyond that, I had to find people who were willing to spend time with me.  There were some great entrepreneurs – like Fred Carl at Viking Range and Jake Burton at Burton Boards whose schedules just wouldn’t permit the time commitment I needed.  In retrospect I was incredibly lucky to get access to the eight entrepreneurs who are in the book.


4. You have some pretty high profile names that you interviewed.  What is the secret to getting onto some of these people's calendars and getting them to agree to meet you and be profiled in the book?

Roxanne Quimby was asked this question at the Accidental Branding launch event at NYU.  She said that I was very polite but also incredibly persistent.  It’s a fine balance.   I worked very hard to get the entrepreneurs to meet with me.  I did not have special access to any of them, so I had to find them through public sources.  Once I met with them it was much easier to get them to commit more time.  I didn’t get everyone I wanted (my original list included Eddie Vedder from Pearl Jam and Oprah) but I did get more than half of the people I contacted.

5. Did you draw more upon your teaching experience or on your brand training experience when writing the book?

I actually tried to step away from both and just be a writer and reporter.  I wanted to bring as little baggage as possible to the brands I was writing about.  Only when I was done writing all of the chapters on the entrepreneurs did I step back and think about it as a trained marketer.  That’s probably the strength and weakness of the book – it is very focused on the stories of the entrepreneurs.   My training background definitely came into play in Chapter 2 – where I lay out the rules for Accidental Brands.  I spend a lot of time in my professional life thinking about how to communicate best practices, so I drew on that experience.

6. One of the things that people often say about writing a book is that it lets you charge more for what you do - is that the case and has that been your experience, or are you expecting it to be your experience?

That’s a good question, and I don’t really know the answer yet.  I am very fortunate to run a brand marketing training business that has done very well in the past few years.  I decided that for the three months of April, May and June I would not charge for speaking engagements on Accidental Branding.  My training business, ThirdWay Brand Trainers, and clients like American Express and Starwood Hotels gave me the luxury of doing that.   I do plan to do paid speaking, but I’ve been most focused on trying to get my book into the hands of people who will actually read it and in the short term I regard speaking as a high-quality sampling opportunity; the chance to get people interested in reading Accidental Branding.   I will probably do more speaking and writing and less training as time goes on but I’m lucky to be working with some great trainers who can pick up my slack.

7. You and I both chose to go with large publishers for our books instead of self publishing.  Why did you choose to do it this way, and what advice would you give to aspiring authors about choosing one method or the other?

There are some great success stories in self-publishing but it requires a greater time commitment from the author to get distribution for the book.  I do sense that the publishing industry is changing and I now read 80% of my books on an e-book reader, so I suspect that the rules may be very different in a couple of years.  Either way, if you’re not a celebrity and you are a first time author you had better be prepared to figure out how to market your book on your own.  Most publishing houses are set up like venture capital firms.  They make a lot of small bets on authors and need just a few to succeed.  They don’t devote many resources to each new business book author.

8. One thing I realized after writing a book is that because my last name starts with a B, PNI might often be on the top shelf out of reach from some people.  You'll probably have the opposite issue, given your last name starts with a "V" . have you seen any issues with book placement on shelf so far?

Shelf placement has been very random.  I have been both at tiptoe and ankle level!  I was frankly just relieved to be stocked at Barnes & Noble and Borders at all, since a lot of business books never get that far.  The reality is that it takes at least a year for most unknown authors to build the buzz necessary to start selling well from book stores.

9. What is the single best thing about being an author for you?

Writing! Sounds crazy, but I’ve wanted to be a writer as long as I can remember.  I just looked at my eighth grade yearbook and I confidently predicted I would be writing novels in ten years.  That did not quite happen, but I’m finally writing professionally now!

10. What makes Accidental Branding a success for you?  Is it sales, distribution, buzz, or something else?

I have been thrilled by the attention the book has gotten so far.  The best part has been some of the conversations I have had with entrepreneurs who are building their dreams.  What will make the book a complete success is if I build an audience that is interested in reading another book from me.  I also hope that the buzz from the book will persuade other people and businesses I want to write about to give me the access I need to tell their stories.

Any other questions for David?  Feel free to ask them here ...

Thursday, May 01, 2008

A Different Approach to Book Signing - Tonight in DC

Imb_bandn_clarendon I've done a few book signings in the last few weeks and it has been an interesting experience. In the romantic view that many people might have about the life of an author, these book signings are mega affairs with lines around the block and a steady stream of people. In reality, they are usually poorly attended, pathetic microgatherings that can bruise the fragile egos of many authors (particularly those who have an inflated sense of their own importance because of how popular they are online - c'mon, you know who you are!) Despite this truth about book signings, however, the other truth you rapidly realize once you publish a book is that EVERYONE cares about having a signed book. Even people who would never read it. There is something irresistible about the fact that it is signed. So how do you still give people that experience of getting the signed book, but make the event of a book signing something more interesting?

We are trying an experiment tonight in one way to do it, by combining a book signing event with a social and networking event. Unlike my launch party in San Francisco where I intentionally did not sell books and made it more of a celebration of the book launch, the event tonight in the DC area will include an "official" book signing at Barnes & Noble in Clarendon (a big one with a great location, for those of you who are not in the DC area), followed by drinks and dinner at a local restaurant called Whitlow's on Wilson.  It is sponsored by the Social Media Club and so far on the Facebook event page we have nearly 50 people signed up to attend with another 50 maybes (a GREAT showing considering the average non-celebrity book signing draws only about 15 people, according to Barnes & Noble).  In my limited experience, it makes a big difference whether a book signing is combined with something else, like a social event or a speaking engagement, in terms of whether people actually connect with the book. 

As I have said before, the nice thing about writing a book about personality is that it forces you to think differently about the types of events and promotion that you do.  And if there's one piece of traditional book marketing that could use an new approach with personality, it's the tradition of book signings.  So for everyone who gets a book signed tonight, you should know that I do more than just sign the books - I also reveal a secret from the book.  So if you are in the DC area, come out tonight ... and if you're not, you'll have to hit up your friends in the area to tell you about the secret, or stay tuned for a book signing/event in your area.  I have plans to do something in New York, San Francisco, LA, Chicago, Boston, Toronto, Las Vegas, and Miami in the next few months - and hopefully international after that.

Sunday, April 20, 2008

Celebrate World Creativity and Innovation Day With A Free Copy Of PNI!

You may not realize this, but tomorrow is World Creativity and Innovation Day (CID). CID was first celebrated in 2001 after a decade of collaboration between four Canadian faculty members at the Creative Problem Solving Institute (CPSI) in Buffalo, NY. It is now a global event that celebrates humanity working together to use creativity and innovation to solve some of the big challenges the world faces. As part of the celebration, a company called Metamemes is offering a promotion around their product for organizations called the ThinkCube.  Some of you may remember I posted a review about this product several months ago, recommending it as an ideal solution for managers or creative thinkers charged with helping their organizations to be more creative.

Right now, the good folks over at Metamemes are running a promotion where you will get a free copy of Personality Not Included with every ThinkCube! I spoke with Kes, the founder of Metamemes, about the promotion and we agreed that it is a great partnership of products because each of our efforts are focused on very similar goals. Our common challenge is to provide the tools to let passionate individuals change the organizations within which they work and rethink the work they do. This is all about creativity and innovation - so join me in celebrating CID tomorrow, and pick up a ThinkCube if you think it might work for your organization.










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